Effective December 8, 2014
You can send an email expressly making such request to: ESTsoft Inc. Inc., Attention: firstname.lastname@example.org
You can access your user profile and modify your privacy preferences by opting-out of direct marketing communications from ESTsoft Inc. and/or our third party marketing affiliates, or
Upon receipt of any electronic marketing communication from us, you can click on a link on the bottom of such communication to "unsubscribe" to any future marketing communications from us.
In the event that you contact us with a specific request or "opt in" to ESTsoft Inc. communications, including but not limited to participating in services, events, sweepstakes, contests and/or promotions, after choosing to opt out, we reserve the right, in ESTsoft Inc.'s sole and absolute discretion, to transmit communications to you as necessary. We will take reasonable steps to ensure that such communications will be limited to the scope of your request and/or the subject matter of your "opt in." You hereby acknowledge that it is your responsibility to renew your "opt out" request after you choose to "opt in" as set forth above.
Because our Sites are not directed to children under the age of 13, ESTsoft Inc. does not provide memberships to persons under age 13. If you are under the age of 13, you may not create an account on the Site, you may not sign up for any subscription service or buy anything through our online store, and you are not eligible to enter any of our sweepstakes or promotions.
Except as may be required by law, ESTsoft Inc. will not knowingly collect, maintain, or disclose any personal information from children under the age of 13.
Don't post your real name on a web site, forum or message board, and never tell anyone online anything private about yourself or your family, including your phone number and/or address. Use screen names and not real names at all times.
If you win a sweepstakes that has a prize, your parent or guardian will have to mail or fax us a signed note at the address or fax number listed in the rules for the specific contest that says it was OK for you to enter, and tells us they will accept the prize for you.
Some areas of the Site may have special rules for children under the age of 18. When you are in those areas, you must follow those rules.
If you are a parent or guardian who has discovered that your child has submitted his or her personal information without your permission or consent, ESTsoft Inc. will take reasonable steps to remove that information from the ESTsoft Inc. database at your request. Please contact us immediately at email@example.com
Personal Information is information that directly or indirectly identifies a particular individual, such as your name (first and surname together), email address, postal address and/or phone number; visitors purchasing products or services will be required to provide additional information such as a valid credit card number, expiration date and shipping and billing addresses (collectively, "Personal Information"). ESTsoft Inc. only collects personal information on a voluntary basis. (e.g. through interaction or registration with the Site).
Typically you need to have an Account in order to receive emails from us, provided that you may receive email communications from us on a one-time basis if you have contacted us directly with regard to a specific request or for email newsletters. You can opt-out of receiving future marketing emails from us by following the directions contained in the email to "unsubscribe." Also, except in jurisdictions where it may be prohibited by law to do so, the Site or service offerings available thereon may allow you to submit information about other people. For example, we may offer "Send to a Friend" promotions, like electronic postcards available on the Site or through our newsletters. In these situations, you may provide the email address and, sometimes, the name of a friend. After the "Send to a Friend" transaction is completed, that information is deleted. We will not retain the recipient's email address for longer than necessary to complete the transmittal. In our communication to your friend in this circumstance, he or she will also be presented with an opportunity to "opt-out" from receiving future emails from us. You might also submit a person's name and other information if you purchase a gift and want to have it sent directly to the recipient. A record of that transaction will be maintained as allowed and/or required by law.
When you play any of the Games offered and/or served by ESTsoft Inc., or use any of the communication features on the Site, your internet protocol address (the unique number assigned to your server or internet service provider)(your "IP Address") from which you access any of the above may be stored in our records. ESTsoft Inc. may track such IP addresses for system administration, to report aggregate information, site tracking, security purposes, or to prevent our servers from being abused.
When any Game is updated or "patched," our patch routine may check your computer to see that you have the most recent version of Game-specific files; when you communicate within any Game or any other communication feature within the Site (e.g. live chat, instant message services and the like), even "privately" to another person, you do so with the understanding that those communications go through our servers, you expressly agree to waive any rights of confidentiality that you may have in and to your communications (if any) when using any of the Site's communication features, you agree you have no expectation of privacy in any of those communications and, accordingly, and where and to the extent permitted by applicable law, you expressly consent to monitoring of communications (including technical support and customer service communications) that you send and receive. When you log in to one of our Games, your system specifications (such as OS, RAM, video card, monitor, system configuration, crash data etc.) may be reviewed/recorded by us for the purposes of analyzing and optimizing your Game experience and in order to provide you with customer service.
Please take note that information you post to the public areas of our Site, which includes but is not limited to, message boards, forums, chat rooms, and/or profiles, if applicable, will be displayed publicly and we cannot prevent further use of the information by third parties.
Please note that, when running, some Games may monitor your computer's random access memory ("RAM"), media access control ("MAC") address, configuration files and system files, etc., for unauthorized third party programs running concurrently with your Game which, in ESTsoft Inc. ‘s sole determination: (i) enable or facilitate cheating of any type; (ii) allow users to modify or hack the applicable Game interface, environment, and/or experience in any way not expressly authorized by ESTsoft Inc.; or (iii) intercept, "mine" or otherwise collect information from or through the applicable Game (an "Unauthorized Third Party Program"). In the event that a Game detects an Unauthorized Third Party Program, (a) the Game may communicate information back to ESTsoft Inc., including without limitation your Account username, details about the Unauthorized Third Party Program detected and the activities or functions performed thereby, and/or details about your computer, and/or (b) ESTsoft Inc. may exercise any or all of its rights and remedies under this Agreement or the applicable Game EULA without prior notice to the user linked to such Unauthorized Third Party Program.
You acknowledge that any and all data that is stored and is resident on our servers, and any and all communications that you make within the Site or any Games (including, but not limited to, messages solely directed at another player or group of players) traverse through our servers, may or may not be monitored by us or our agents (to the extent permitted by applicable law), you have no expectation of privacy in any such communications and expressly consent to such monitoring of communications you send and receive. You expressly agree to waive any rights of confidentiality that you may have in and to your communications (if any) when using any of the Site's communication features, you agree you have no expectation of privacy in any of those communications and, accordingly, and you expressly consent to such monitoring of communications (including technical support and customer service communications) that you send and receive.
General, aggregated, demographic, and non-Personal Information may be collected by ESTsoft Inc.. This type of anonymous, aggregated profiling and session data may include information that you have provided to us through surveys, polls, etc., but will not be tied to any Personal Information (through cookies or other means), without your consent. It may also include aggregated anonymous information about website usage and the customer base.
As part of the registration process for some services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning your date of birth, country, entertainment preferences, purchasing habits, and the like. This information is generally optional, but where provided it may be included in your Account profile and you hereby consent to this information being tied to your Personal Information. ESTsoft Inc. requests this information to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you. Where ESTsoft Inc. automatically collects non-Personal Information as stated above, and it is possible to link this information to your Personal Information, you hereby consent to ESTsoft Inc. linking relevant non-Personal information to your Personal Information.
The Site, and some services and advertisements displayed or made available thereon, may contain "cookies." Cookies are a feature of your web browser which allows websites to transfer bits of information to your computer for recordkeeping purposes. A cookie stored on your computer can be used to "remember" things such as your password or that you have already registered an Account. This enables us to accelerate your future activities, saving the time that you would otherwise spend entering information such as your registration or password.
ESTsoft Inc. (itself or through a third party service) also employs a software technology called clear gifs (also known as "web beacons") that helps us better manage content on our Site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are imbedded invisibly on Site pages and are about the size of the period at the end of this sentence. These clear gifs are not tied to Personal Information. Technology and tools such as clear gifs assist in the delivery of cookies.
We also use clear gifs in our HTML-based e-mails to let us know which e-mails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. For this reason, these types of clear gifs are tied to Personal Information.
enable you to move around the Site and use its features, such as accessing secure areas of the website;
collect information about how you use our Site, estimate our audience size and usage patterns, and improve how our Site works;
store information about your preferences, so as to allow us to customize your experience with the Site and its sub-sites;
to speed up your searches;
recognize you when you return to our site;
retrieve information for promotional, marketing or security purposes; and
collect information about your browsing habits in order to make advertising relevant to you and your interests.
By using our Site, you agree that we can place these types of cookies on your device and/or use clear gifs.
Most internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or "Help" screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of the Site may not function properly.
We may use the Personal Information we collect from you to enable us to:
provide you with technical support, customer service, and Account maintenance;
learn what you like and tailor your experience accordingly;
to improve the Site and its sub-sites and our other products and services;
provide services or products you request;
allow you to participate in or use the ESTsoft Inc. communication features;
allow you to play one of our fee-based games, or free games and download any other game;
allow you to benefit from any other services, as the case may be, such as sweepstakes, contests and promotions;
manage your Account and respond to your potential orders, requests and online purchases;
inform you of any changes made to the Site and its sub-sites; and
Inform you of products, services, promotions and offers which you may find interesting.
Where and to the extent required by the applicable laws, you hereby expressly consent to your Personal Information being shared with or otherwise transferred by ESTsoft Inc. to third parties.
When you have provided Personal Information to us for a particular purpose, we may disclose your information to other companies that we have engaged to assist us in fulfilling your request and who we subject to confidentiality requirements. This may include, but is not limited to, fulfillment houses, billing services, transaction managers, credit verification services, and other third party service providers. We may also disclose any of your Personal Information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable laws, or, as we deem necessary in our sole discretion, in order to protect the rights, property or safety of ESTsoft Inc., our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
You will be deemed to have consented to the disclosure to, and use by, a subsequent owner or operator of the Site, of any Personal Information contained in the ESTsoft Inc. database for such site, if ESTsoft Inc. or one of its companies assigns all of its rights and obligations regarding the use of your Personal Information at the time of a bankruptcy, merger, acquisition, sale of all or substantially all of the Site's assets to a subsequent owner or operator, or similar event.
You have the right to access information held about you by ESTsoft Inc.. Your right of access can be exercised in accordance with applicable data protection and privacy laws.
At the time that you provide Personal Information, ESTsoft Inc. may give you the option of declining any future offers or information about new products, promotions or services. In addition, many of the mailings that ESTsoft Inc. may send you, such as newsletters, have procedures within them to cancel the receipt of any future promotional mailings.
Subject to security and privacy concerns (e.g., regarding your password and credit card number), you will have the ability to access, change, delete and/or update your information and communications preferences through your Account. If, for any reason, you are concerned with the way we are using your Personal Information, or would like to correct or request that we delete such Personal Information, please contact ESTsoft Inc. either by email to firstname.lastname@example.org. If you choose to have your Personal Information removed from our active databases, we will do so within a reasonable time after your request and we will take reasonable steps to ensure that your Personal Information is not used (except as may be required by law) by ESTsoft Inc. after your notification to us. Please note that the deletion of your data will lead to the termination of your Account and applicable services.
For persons in the European Union ("EU") as used herein, terms such as "Personal Information" refer to "personal data" as defined by the EU Data Protection Directive and applicable local laws.
Under California law, our customers that are California residents may request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. As detailed above, we do not share our customers' Personal Information with unaffiliated third parties for direct marketing purposes without such customers' approval. If, at any time, you wish to opt out of having your Personal Information shared with third parties and/or receiving promotional materials from ESTsoft Inc., you may contact us by email at email@example.com. Please indicate which publications or services you no longer wish to receive so that we may better address your needs.
ESTsoft Inc. has made an effort to ensure that all information collected will remain secure and in its original form (i.e. free from any alteration). As such, access to all Personal Information is strictly controlled. When payment information is transmitted, for example, ESTsoft Inc. employs an industry standard security technology known as a secure-socket-layer ("SSL") encryption. Unless otherwise specified herein or on the Site where you make a purchase, credit card numbers are used only for payment processing and are not retained for marketing purposes. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of Personal Information.
While ESTsoft Inc. takes reasonable precautions against possible breaches of the Site and customer databases, no website or Internet transmission is completely secure. Consequently, ESTsoft Inc. cannot and does not guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, but we have in place reasonable technical and organizational security measures to protect your Personal Information against accidental or intentional manipulation, loss, destruction, or against unauthorized disclosure or access to the information we collect online. ESTsoft Inc. urges you to take steps to keep your Personal Information safe by memorizing your password or keeping it in a safe place (separate from your Account information), logging out of your user Account, and closing your web browser.
Phone: (714) 389-6278